Dealership Fixed Ops Manager
Every phase of your recon process is subject to avoidable delays – time when required work could be underway but is not. These delays could be just minutes, hours, or even days, but they all add up to increased holding time and cost.
Auction Manager
Volume. Your life revolves around the number of vehicles you can process in a given period. The difference between a good day and a not-so-good day relies on your operation’s ability to move vehicles from the lot to the buyers without a hitch. Repair360 keeps you informed to help you control how cars are moved within your operation, and to do that without the need to pick up a phone or run to the shop.
Parts Manager
Repair360 integrates parts procurement and delivery into the recon workflow. You get alerted when parts are required, and can order from multiple suppliers directly in the application. Browse catalogs and compare options across OEM and aftermarket vendors with your discounts calculated, or select from your own internal inventory and manage restocking.
Dealership General Manager
Repair360 provides you and the team with a single source of truth across your reconditioning operation. Management dashboard visibility and reporting gives you peace of mind that your reconditioning operation is running at peak efficiency and can alert you when it’s not. The software lets you see all the vehicles in process across every stage, and tracks estimated and actual turn times for each vehicle.
Used Car Sales Manager
Reliable information about cars going through the recon process makes your sales organization more successful. Too often, tension between Sales and Fixed Ops causes the customer – and your sales volume – to suffer. Repair360 lets you see where each car is in the process, which are waiting on parts or vendors, and gives you access to prioritize vehicles when customers are waiting. Knowing when a car will be frontline-ready can give your BDC the ability to sell cars in anticipation of their arrival, shortening vehicle turn time.
Customer team
In keeping everyone in your operation informed and productive, Repair360 can also send alerts to customers to let them know the status of their cars. Individual customers get peace of mind knowing they’re in the loop, and fleet and auction customers benefit by knowing when their vehicles are in-process and when they’re ready for delivery. Phone calls to and from customers are reduced, and customer satisfaction improves.
Reporting and Analytics
In addition to the built-in dashboards and status reports, Repair360 data can be exported to your analytics systems for further analysis. This allows you to spot trends, identify bottlenecks and poor performing resources, and better prepare for future work. The system can flag when your intake of work exceeds your capacity across specialties, and help you perform capacity planning to ensure you’ve got the right technicians available for the work that’s coming.
Large Recon Operations Manager
In keeping everyone in your operation informed and productive, Repair360 can also send alerts to customers to let them know the status of their cars. Individual customers get peace of mind knowing they’re in the loop, and fleet and auction customers benefit by knowing when their vehicles are in-process and when they’re ready for delivery. Phone calls to and from customers are reduced, and customer satisfaction improves.
Payroll and Accounting
Employee time, attendance, and work performed is tracked, with programmable alerts to enforce break and overtime requirements. Vendor invoices are generated in the software once all work is completed. Timesheets are also available within the application, making payroll, commissions, and vendor invoices a breeze.